1. General Information
The protection of your personal data is important to us.
This Privacy Policy explains how personal data is processed when you visit the website luxury-alps.com (“Luxury Alps”), a brand of Elegant Travel GmbH.
Personal data means any information relating to an identified or identifiable natural person.
We process personal data in accordance with the applicable data protection laws, in particular Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”) and the applicable German data protection laws.
2. Controller
The controller responsible for the processing of personal data on this website is:
Elegant Travel GmbH
Luxury Alps
Marktplatz 19
83115 Neubeuern
Germany
Commercial Register: HRB 22050
Register Court: Amtsgericht Traunstein
Represented by:
Dominik Babel, Managing Director
Email: info@luxury-alps.com
For any questions concerning data protection or the processing of your personal data, you may contact us using the email address above.
3. Hosting and Server Log Files
This website is hosted by:
netcup GmbH
Emmy-Noether-Straße 10
76131 Karlsruhe
Germany
When you access our website, certain technical information is automatically transmitted by your browser and processed by the web server. This may include in particular:
IP address
date and time of access
page or file requested
referrer URL
browser type and browser version
operating system
HTTP status code
amount of data transferred
The processing of this information is necessary to technically provide the website, ensure the stability and security of our systems, detect technical errors and prevent misuse or attacks.
The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interests consist in the secure, stable and technically reliable operation of our website.
Server log files are generally retained for no longer than 14 days and are subsequently deleted, unless further storage is necessary in an individual case, for example to investigate a security incident or to assert, exercise or defend legal claims.
Where netcup processes personal data on our behalf, the processing is carried out on the basis of a data processing agreement pursuant to Art. 28 GDPR.
4. Cookies and Similar Technologies
Our website does not use analytics, advertising, marketing or cross-site tracking cookies.
Where technically necessary cookies or similar technologies are used, they are used exclusively to provide functions expressly requested by the user or to ensure the secure and technically correct operation of the website.
Technically necessary cookies may, for example, be used to maintain a session during a visit to the website. Session cookies are generally deleted when you close your browser.
The storage of information on your device or access to information already stored on your device is permitted without consent where this is strictly necessary to provide the digital service expressly requested by you, in accordance with Section 25(2) TDDDG.
To the extent that personal data is processed in connection with such technically necessary technologies, the legal basis is Art. 6(1)(f) GDPR, based on our legitimate interest in providing a secure and functional website.
You can configure your browser to restrict or delete cookies. Please note that blocking technically necessary cookies may affect individual website functions.
5. No Analytics, Tracking or Third-Party Embeds
We do not use analytics or advertising services on this website.
In particular, we do not currently use services such as Google Analytics, Meta Pixel or comparable tracking technologies.
We also do not embed third-party services or content that automatically transmit personal data to third parties when you visit the website. In particular, the website does not use externally loaded Google Fonts, Google Maps, social media plugins or embedded third-party videos.
If the technical configuration of the website changes in the future, we will update this Privacy Policy accordingly and, where required by law, obtain your consent before activating the relevant services.
6. Contact by Email or Telephone
The website does not provide a contact form.
However, you may contact us directly by email or telephone.
If you contact us, we process the personal data you voluntarily provide to us. Depending on the nature of your inquiry, this may include:
your name
your email address
your telephone number
the content of your message
other information you voluntarily provide in connection with your inquiry
We process this information solely for the purpose of handling and responding to your inquiry.
If your inquiry relates to the conclusion or performance of a contract or to steps taken at your request prior to entering into a contract, the legal basis is Art. 6(1)(b) GDPR.
For general inquiries, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest consists in efficiently processing and responding to communications addressed to us.
We retain correspondence only for as long as necessary to process the respective inquiry. Where an inquiry results in a contractual relationship or where statutory retention obligations apply, the relevant information may be retained for the applicable statutory retention period.
Personal data may be processed by technical service providers involved in providing our email and IT infrastructure where this is necessary for the processing of your communication.
7. Recipients of Personal Data
We do not disclose your personal data to third parties unless this is necessary for one of the purposes described in this Privacy Policy, we are legally required to do so, or another legal basis permits the disclosure.
Recipients or categories of recipients may include in particular:
our hosting and IT service providers acting on our behalf;
email and communications service providers;
professional advisers where necessary, for example legal or tax advisers; and
public authorities or other bodies where disclosure is required by law.
Where service providers process personal data on our behalf, they are contractually bound in accordance with the requirements of the GDPR where required.
8. Transfers to Countries Outside the EU/EEA
We do not currently use any website analytics, advertising, tracking or third-party embedding services that intentionally transfer personal data to recipients outside the European Union or European Economic Area.
The website is hosted using infrastructure provided by netcup GmbH.
If we introduce a service in the future that involves the transfer of personal data to a country outside the EU or EEA, we will provide the information required by the GDPR concerning the recipient, the country concerned and the applicable transfer mechanism and will update this Privacy Policy accordingly.
9. Your Rights Under the GDPR
Under the GDPR, you have the following rights, subject to the applicable legal requirements:
Right of access – Art. 15 GDPR
You have the right to obtain information about whether and how we process your personal data and to receive a copy of that data.
Right to rectification – Art. 16 GDPR
You have the right to request the correction of inaccurate personal data and the completion of incomplete personal data.
Right to erasure – Art. 17 GDPR
You have the right to request the deletion of your personal data where the applicable legal requirements are met.
Right to restriction of processing – Art. 18 GDPR
You have the right to request that the processing of your personal data be restricted under certain circumstances.
Right to data portability – Art. 20 GDPR
Where the statutory requirements are met, you have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller.
Right to object – Art. 21 GDPR
Where we process your personal data on the basis of Art. 6(1)(f) GDPR, you have the right to object to the processing on grounds relating to your particular situation.
If you object, we will no longer process the relevant personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing is necessary for the establishment, exercise or defence of legal claims.
To exercise any of these rights, please contact:
10. Right to Lodge a Complaint
You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.
The supervisory authority responsible for Elegant Travel GmbH is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Germany
You may also contact another competent data protection supervisory authority where permitted by law.
11. Requirement to Provide Personal Data
When you visit our website, the processing of certain technical connection data is necessary to deliver the website to your device. Without this technical processing, the website cannot be provided.
Providing personal data when contacting us by email or telephone is generally voluntary. However, we may require certain information in order to respond to your inquiry or take steps requested by you prior to entering into a contract.
12. Automated Decision-Making and Profiling
We do not use personal data collected through this website for automated decision-making within the meaning of Art. 22 GDPR.
We do not carry out profiling of website visitors.
13. Data Security
We use appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
Our security measures are reviewed and adapted where appropriate in light of technical developments.
14. Changes to This Privacy Policy
We may update this Privacy Policy where necessary, for example if the technical functionality of the website changes or if legal requirements change.
The version published on this website at the relevant time applies.
15. Contact
For questions concerning this Privacy Policy or the processing of your personal data, please contact:
Elegant Travel GmbH
Luxury Alps
Attn: Dominik Babel
Marktplatz 19
83115 Neubeuern
Germany
Email: info@luxury-alps.com
last updated: 9 August 2026